MF Distribution and the Regulator
I am surely among the top 5 people in the country in terms of the number of investors met and Mutual fund distributors met over the past 18 years. No this is not an idle boast, just a statement of fact.
I realize the amazing amount of work done by the distributors – including the bank relationship managers, the national level distributors, the online platforms. It is an amazing tribute to them that the industry has made such deep inroads. Whether it is Guwahati, Srinagar, Trichy, or Kovai, Rajkot, Muzaffarpur, Patiala – we see a class of almost 100 distributors eager to learn and earn a decent living.
We have about 68000 distributors out of which about 11000 pay Income tax. So I am making a safe assumption that 57000 of them earn less than Rs. 3L in aggregate. Another worrying feature is that the average age of the distributor is very high. This means younger people – say 22 years of age – are not being seen. The children of the distributors are not keen to enter the industry, or I am not able to see them. This is scary.
Excessive regulation (not clear about what it will achieve) will mean that the small distributor will vanish, and the industry will not be able to reach the small investor. A small investor SHOULD not go direct without understanding the risk of investing. I would think that in case of focused funds, sectoral funds, long gilt funds – the minimum size should be increased to Rs. 500,000 for direct applications.
I spoke to a few ‘direct’ investors. The way they are buying /choosing funds is DANGEROUS. It will hurt them and hurt the industry very very badly. To think ‘Subra’ can do direct, so his maid, cook and driver can do direct investing is good democracy, but I am sure it will hurt the investor in the long run.
Let us examine the role of an intermediary – he is the market information provider – apart from the person filling up the form and sending it to the amc. So if a company is defaulting in its fixed deposits it is the ‘agent’ who informs the investor, the press has a limited role. The role played by the press in ‘educating’ and ‘marketing’ is good, but one has to have a certain base knowledge before one can consume information and data from the media. For example if you do not know how the ‘rating’ mechanism works and how it should be used, you will tend to use it wrongly.
The people advising the regulator are eminent people, but they may not be able to spot Muzaffarpur on the Bihar map. And the small distributor lives there. He will just migrate to a different product. I have written about the ‘tarawaniwala’ or the guy going into the ‘stock exchange ring’ – they were about 3000 of them. When share trading went electronic this guy was eliminated. No tears were shed for him. Sure the distributor will find something else to do – from becoming a loan aggregator to selling something else but to get these people out of this profession is nothing less than suicidal. If the regulator and his esteemed advisers cannot find a model which will work, they should not disturb the existing system. Already there is an alphabetic soup of designation among advisers, distributors, financial planners, consultants, agents, …and what have you.
When I speak to the investors in the small town, they just call them ‘agents’.
I visited a senior citizen home and found the kind of services that this ‘agent’ renders for the senior citizens – right from paying their bills, withdrawing money from the bank, occassionaly even buying medicines – such services cannot be ‘billed’. Nor can such trust be built.
See how the regulator has s…d the industry in UK. It is not very inspiring. You have to let the market evolve.
Oh Mr. Regulator, I can assure you after all this that you do, the ‘agent’ will still find something to do. It is the small and medium fund houses who will suffer in the medium term, the industry in the slightly long term and the country in the long term.
No, I am not asking for an audience – I have not visited the regulator for almost a decade – but get your esteemed eminent people to back pack in rural India. Its time some of you went beyond the top 10 IFA and thought that they are all billionaires. Yes Citibank, Hdfc bank and the likes earn 99% of the commission. I am taking about the 99% of the distributors trying earn the 1% that the biggies do not want to earn.
CK
‘Concentration’ risk has increased due to disruptive technology. De-centralized concept (more favorable_democratic) is being replaced by centralized one (less favorable_dictatorial) due to easy handling/analysis of enormous data by computers and algorithms. Decision making power is getting concentrated among a small elite. Scary scenarios will emerge with AI and Robots coming of age. Small players will continue to struggle and disappear.
Srikanth Matrubai
The biggest problem is the Investment is a much more knowledgeable subject than Insurance…..but the regulator turns a BLIND EYE even when there is large scale misselling & passback happening in Insurance.
The biggest loser of all this ill-conceived ill-fated regulations will be the Small Investor
The earlier the regulator understands this the better
Raghav
In India financial product had always been push product . To extent many have pushed wrong products just for sale of commission . Slowly and Steadily things have been changing .If distributor or agent is genuine I guess customer are okay to give away 1-2% . Selling wrong product always keeps wary of investor .I guess distributor should be more genuine and buy in confidence of investor .We should promote products taking investor interest not commission interest .Guess regulation in one way is good .Either he should be a distributor or advisor .Cannot be both š .
SS
Hi CK, can you please elaborate your comments? I am sorry I am finding it difficult to follow..
I believe there is no AI and computer algorithms that can replace the human intellect totally. It is because the computers and AI work only on databases already available to it (past data + stats). Elite are not purchasing any AI or robot.
But – business prospects (eg. L&T winning a big offer from Govt in future), regulatory frameworks (what law makers will come up with – GST), vision about a company (management integrity), technology turns (typewriter -> printers, photo film -> digital), new company entering markets/leaving by delisting..
If there could have been a software so developed that, it could be relied on totally, it would have been certainly developed by now and the stock market rise would be all linear, rational and euclidean. Here is WB quote: “Iād be a bum on the street with a tin cup if the markets were always efficient.”
Too much of maths knowledge “blinds” you from understanding some simple economic concepts. For maths geeks and AI thinkers: https://www.investopedia.com/terms/f/fourieranalysis.asp … (it is nonsense according to me) …
But I love to understand your thoughts, CK.
Narasimmamurthy
i tried to dissuade a colleague from a product which I thought was “harmful”.Imagine my astonishment when I saw his cousin canvassing for this very product …..successfully!! The investor was a competent professional in his chosen field but ……..
Divyeshbhai J. Makani
I truly agree with the views presented in article MF Distribution and the Regulator keep it up to awake the regulatories
SUNIL LALGE
I truly agree with the views presented in article MF Distribution and the too much Regulation is bad for industry. as proverb is there any thing too much is dangerous. Just observing top 10 ten earning distributors, they are neglecting thousands of small distributors. I am strongly oppose the implementation of GST law in MF Industry. AMFI is wrongly implemented but SEBI regulator is blind on AMC part.
If same trend is continued small distributors will vanish. Again Industry is controlled by small no of corporate AMC’s and online partners.
Shaibal Kumar Bhaduri
I also belongs to a small town and observed that all the eminent names sitting in Mumbai and other Big Cities are trying to sell their eggs to us by creating a havoc in different seminars, meetings, workshop etc. by showing regulatory threat. May be they are trying to build their empire with our sweat and blood.
CK
Dear SS, Please read this article. https://www.theatlantic.com/magazine/archive/2018/10/yuval-noah-harari-technology-tyranny/568330/
CK
Hi SS, Please read this article. https://www.theatlantic.com/magazine/archive/2018/10/yuval-noah-harari-technology-tyranny/568330/
GANESH VENKAT
The only source of information for an investor is the Distributor and all other Media info is bakwaas bought by MF money. Very soon people in small towns and cities who have invested their hard earned money because of advertisement like Mutual Fund sahi hai will start pelting stones if the market crashes.They will become terrorists for SEBI because for SEBI Direct investment sahi hai
SS
Hi CK , Thank you. I guess we were talking about two different things. It clarifies.. š
Albert
MF distributors are clueless salespeople or brokers pretending to be advisers. All of them should be banned without further ado. The MF industry needs to evolve instead of regressing back to the previous century.